Welcome to RusticJewells.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms & Conditions (“Terms”) govern your use of our website and services. By using Rustic Jewells, you agree to these Terms in full. If you disagree with any part, please do not use the website.

2. Eligibility

You must be at least 18 years old to make a purchase. By placing an order, you confirm that you are legally capable of entering into binding contracts.

3. Products

  • All jewellery is handcrafted using 925 sterling silver and natural gemstones, unless stated otherwise.

  • Product images are for representation only. Slight variations in colour, texture, or finish may occur due to the handmade nature of our items.

  • We reserve the right to modify or discontinue products at any time without notice.

4. Orders & Payment

  • Orders are confirmed only after successful payment.

  • We accept secure payments via [UPI, Credit/Debit Cards, Razorpay, etc.].

  • In case of payment failure or discrepancies, we reserve the right to cancel or hold your order until resolved.

5. Shipping & Delivery

Our Shipping Policy outlines delivery timelines and shipping charges. Once an order is shipped, we are not responsible for courier delays or incorrect delivery due to errors in the shipping address provided.

6. Returns & Refunds

Please refer to our Refund and Returns Policy for details on eligibility, timelines, and the return process. Customized or personalized products are non-returnable unless defective.

7. Intellectual Property

All content on RusticJewells.com—including text, images, logos, designs, and product descriptions—is the property of Rustic Jewells and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for any unlawful activity

  • Attempt to hack, disrupt, or harm the site or other users

  • Post false, misleading, or offensive content or reviews

9. Limitation of Liability

Rustic Jewells is not liable for:

  • Any indirect or consequential losses or damages

  • Issues arising from third-party services (e.g., payment gateways, couriers)

  • Product allergies or reactions (customers are advised to read product details before purchasing)

10. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your data.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Jaipur, Rajasthan.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after such changes constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us.